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FAQ

You got questions? We've got answers! If you can't find the answer to your question here, just shoot Nikki an email at hello@bebangles.co.

1. What metal are the bangles made from?

Our bangles are made with love from high quality stainless steel. Rose Gold bangles are dipped in 18k Rose Gold and our Yellow Gold bangles are dipped in 14k Yellow Gold.  They are 100% hypoallergenic, and nickel & lead free.


2. What size should I buy?

If you're not sure what size to choose please use our sizing chart to help you find your way. You'll need to measure the widest part of your hand / knuckle circumference, while your hand is mooshed. (And yes, mooshed is a word). 

If you're still totally stuck, we recommend that you purchase a large size bangle. We do offer exchanges if it doesn't fit! 

Thinking of getting one of our clasp style bangles? Great! The clasp style bangle eliminates the need for you to base your sizing on your hand. It can be stretched out to fit over wrists instead, woo! It's a regular size (63.7mm) when closed, check our sizing guide to make sure it will fit!

We also now offer a matte black cuff option in most of our quotes and, like the clasp, can be stretched and will fit most!

 

3. How much does it cost to ship the bangles?

Within Australia we offer free standard shipping on all orders, and you can upgrade to express post for just $10! These options are trackable through Australia Post. 

For the rest of the world, shipping starts at $15 and is tracked with Australia Post.

You'll find a shipping calculator on checkout.

 

4. What are the shipping times?

Orders are dispatched Monday, Wednesday & Friday mornings Melbourne time, except for Melbourne public holidays. We ship with Australia Post for domestic and international. It generally takes a couple of weeks to get a package anywhere in the world. Average delivery times are:

Australia - 1 - 2 weeks delivery
New Zealand/Asia - 2 to 3 weeks delivery
Middle East/Europe/Americas/Africa – 3 to 4 weeks delivery

If you order an item that's on a waitlist, we'll wait until we have everything in stock to fulfil your order. Because we're still a small business, unfortunately we can't absorb the cost of sending multiple packages. If you've got any issues with that, shoot us an email at hello@bebangles.co and we'll find an alternative!

If you've waited the max average delivery time and still haven't received your shipment, get in touch with Sarah within 60 days and we'll do our best to either find your shipment (Australia Post have a habit of finding lost parcels once we enquire about it), or re-send it to you. 

Be sure to reach out within the 60 day time period!


5. Can I get a custom quote on a bangle? 

YES! We are now offering custom bangles. Head to the product page here to read all about it and place an order. NOTE: Custom bangles take around 7 days to arrive.


6. Do all bangles come in silver, rose gold and yellow gold? 

We are now offering silver and rose gold in all our bangle options, and yellow gold is available for a selection of bangle. What you see in The Collection is what we have available for order at the moment. 

Found a bang that's not available in your preferred colour or size? You can order it special as a custom bangle!


7. Can you gift wrap this, and put a note in with my order? 

Can do! Check out our Gift Pack section with some options that you can pop on your order to make it extra special. We can also write in the card if you like. Just make sure you add the message you want in the card in the order notes section!  


8. I got hit with a fee from customs! Can you pay that?

Ugh, customs sucks. If you're in a country outside of Australia, we highly recommend you check with your local customs before purchasing from us. We cannot take responsibility for any fees that your local customs might slam you with. We are in Australia and will be shipping from Victoria. We are not able to cover any fees that your local customs may charge you for importing into your country. "This is the responsibility of the purchaser", in formal speak. 

 

9. Umm, what's a mangle?

Lol, a mangle is what we called our Matte Black Cuff bangle when we launched it, as it was born from an idea to add an option for men to wear our bangles We thought it was a bit of fun, but anyone can wear the matte black cuff!

 

10. I want a bangle for my child, what is available?

Look no further! We are now offering a range of kids/teens bangles in smaller sizing! We currently offer them in four quotes and in both rose gold and silver. View the range here. 

If you have any other questions please shoot Nikki an email at hello@bebangles.co. She'll be able to help you!